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Frequently Asked Questions (FAQ)

Why are your prices so incredibly low?
Our overhead is so much lower than any retail store!

Plus, our high volume in sales give us the advantage of commanding special pricing from our distributors!

All of which we pass onto you!

This is why we can save you up to 70% OR MORE on regular retail pricing and put you in a
the finest designer fashions from top name manufactures, often for much less than buying one of those "cheap knockoff suits" sold in department stores!

Is ordering online from your website secure?
For over nine years we have been proudly and successfully processing orders and delivering high quality products all over the USA to happy customers just like you!

We continue to upgrade our security system, and utilize the top industry standards so that you can feel confident in shopping with us as confidently as purchasing in any retail store.

Do you accept International Orders?
No, we only accept orders from customers in the United States.

How can I get the fastest answers to my questions and personal service?
Call us at 1-866-280-0813 from 7am to 9pm Central Daylight  Time (CDT) or (Chicago Illinois Time).

Will I be charged sales tax?
Sales tax will only be charged to residents of Illinois or to orders shipped inside Illonois, where we are registered, but not to any other US state.

How can I pay for my order?
We accept Visa, MasterCard, American Express and Discover. We also accept checks & money orders. Orders paid by check will usually not be processed until the funds have been verified. If you are sending a check, please make the check payable to:

Discount Designer Menswear Inc.
707 W. Central Road Unit B5
Mt. Prospect, ILLINOIS 60056
Toll Free: 1-866-280-0813

How much will my shipping charges be?
Shipping charges are calculated on approximate weight shipped via UPS and your personal delivery time preferences.

The total cost of shipping will be displayed during checkout, before you pay so you can make any adjustments to fit your budget.

How do I track my order?
Use our "contact page" in the left sidebar to send us a message, we'll respond within 24 hours Mon-Fri.

What if I need to return my order?
Orders placed in December for Christmas gifts can be returned for exchange or refund if your request for return authorization is made by January, 10.

Our return authorization policy for the other eleven months of the year are as follows: We offer a 15 day unconditional money back guarantee. If within 15 days of receipt of your order you are not satisfied for any reason, request a "Returned Merchandise Authorization Number" via email.

Then simply return your order in its original condition via insured Parcel Post or UPS. Your purchase cost will be refunded except for shipping costs incurred. If order is not received within 10 days of "Request to Return" it will be refused.

What if you don't have all of the items in stock?
If an item you ordered is out of stock, we will contact you with 1 business day, and give you the following options-

  •     You can make another selection.
  •     Allowing us to back-order your preferred option.
  •     Refund your purchase price.



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